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  • This sounds a LITTLE phony.
    Sorry, but I have dealt with these people before.

    They put up new all the time. If you move, you bring the receivers only. They put up a new dish and wires at no charge. Or a very small charge. The DISH is the Cheap of the equipment.

    It is normally attached to the Fascia Board on the front edge of the roof. If your wood is rotten, it may have caused the screws to pull out in the wind-storm. So it may not be their fault. BUT. The service man should have simply told you what was necessary to fix your service. EVEN if he had to charge you for it. He should have Never accused you of sabotage.

    You can mount a Dish on a post set in concrete in a five gallon paint bucket. so there is all kinds of ways to fix this problem. If you go that route, you WILL have to go outside and re-aim it after a wind-storm.

    They cannot take your house or car. If you have an adjustable it could go up because they can put it on your credit but put it on your credit is all they can do.

    I am sure that if you call them and ask for a supervisor early on, and calmly explain it all, they will help you. get all emotional on them, and stick to the facts without embellishing. Make sure you tell the supervisor that YOU never asked for the cancellation, and all you want is your service fixed.

    After they agree to send a technician to fix it, and once the service is back up, Call them back and negotiate some credit off the bill for the time you were without the service.

    Good Luck


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